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Case Studies

NAPA

NAPA (The National Association for Providers of Activities for Older People) is a membership organisation providing advice & information and support to activity providers in a range of settings for older people. NAPA believes that quality activity is still a neglected area of care and are working to raise the status of activity providers in the care comminity.

http://www.napa-activities.co.uk/

Sylvie Silver, Strategic Director says:

"We are a national charity based in Vauxhall with a tiny staff team meeting the needs of over a 1,000 members. An effective ICT package allows us to achieve way beyond our expectations. We were introduced to ADS Inbay in 2004 when we operated a few second hand PC's which were networked - after a fashion - and frequently let us down. When we moved office and enlarged the staff team to four we turned to ADS Inbay for advice. They planned the move, sourced the hardware and software in line with our limited budget, installed the network and had us on line within 24 hours. With Broadband in place they persuaded us to try VOIP phones and we've had amazingly low bills ever since."

"ADS Inbay understand that we have to watch every penny of our budget and always offer us realistic alternatives so our IT Management contract is tailored to our needs. We treat the ADS Inbay team as colleagues so have no qualms in calling for help when needed. As demand for our services has grown we find ourselves more and more out of the office. It's become critical for us to be able to work remotely, forward phone calls and access data from wherever we happen to be. With this in mind we decided to invest in our own server with remote back up. ADS Inbay took on the whole project and we are delighted with the outcome. We are now developing a new website to tie in with our updated image, no prizes for guessing who we went to!"

"From the earliest days ADS Inbay have consistently understood our needs. We have a relationship built on trust and honesty that has helped NAPA develop and achieve its aims. They are a critical part of our very professional team."

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